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Partner Success Manager

Flat Rock Technology Ltd. is a full-service software development company and offering BPO services which range include from data management and support to contact center services and account management.

We’re currently looking for a star Partner Success Manager to join one of our teams.

If you are a dynamic person who will be able to work independently, managing their own time effectively whilst proactively managing the existing pipelines, keep reading…


Responsibilities:

• Manage and develop client portfolios
• Sustain business growth and profitability by maximizing value
• Analyze data to identify key trends in the business and provide recommendations and solutions to improve partner experience
• Present and propose new solutions to existing partners
• Evaluate and improve onboarding and communication processes
• Mediate between clients and the organization
• Handle and resolve customer requests and complaints
• Aid in service improvements


Knowledge and Experience:

• Excellent English language skills
• Relationship management skills and experience with strategic accounts
• Successful experience in selling services internationally
• First-hand experience and knowledge about the online marketing business field is an advantage
• Ability to self-organize and achieve objectives within committed timeframes
• Familiarity with client on-boarding requirements and an ability to think creatively
• Collaboration, organization and multi-tasking skills;
• Analytical thinking and attention to detail


We can offer you:

• Competitive salaries and additional benefits
• Additional health insurance package
• Excellent opportunities for professional growth and career development
• Challenging work in a fast-growing international organization and a young team
• Modern office building with excellent location
• Teambuilding events, parties, and participation in different events


If that sounds just like you, apply now by sending your CV in English!

By submitting your application, you agree that FRT will use your personal data for recruitment purposes only. All documents will be treated in the strictest confidentiality.
Only short-listed candidates will be invited for an interview.


We can not wait to meet you!

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